Entity collecting personal information
Personal information on this Website is collected on behalf of Toshiba Electronics Europe GmbH, who is responsible for this Website. Toshiba’s address is Hansaallee 181, 40549 Düsseldorf, Germany. Toshiba’s telephone number is: + 49 211 5296 0. Toshiba’s fax number is: + 49 211 5296 400.
Updating your personal information
You have the right to access, correct and delete inaccuracies in your personal information at any time by contacting the Toshiba Privacy Officer at:
Toshiba Electronics Europe GmbH
Mr Rainer Tirtey
Telephone: +49 211 5296 0
Please include your name, address, and/or e-mail address when you contact us.
Collection of personal information
Toshiba collects your information in order to record, support and facilitate your use of this Website and to prevent unlawful use. There are certain areas of the Website where you are asked to provide us with personal information about yourself, such as when registering your details and products purchased, requesting a brochure or registering for a newsletter. When personal information is requested, visitors are given a choice as to whether they would prefer to opt-out and for instance not receive any mailings from Toshiba. However, if you do not provide the registration information that we ask you to provide, you might not be able to engage in some of the Website services such as for instance support services. Similarly, if you choose to delete your registration information (pursuant to the mechanism set forth in “Updating your personal information”) you may no longer be able to engage in some of the services offered on this Website.
By using this Website you agree and acknowledge that your personal information collected through the Website or in connection with the services provided thereon may be transferred across national boundaries and collected, stored or processed by trusted agents of Toshiba such as web hosting providers, mail and email service providers and web analytic providers, to help facilitate Toshiba in providing certain functions of the Website. This does also apply to trusted third parties who are bound by contract not to use your personal information for their own purposes or provide it to any third parties.
In order to reduce errors in our database, authenticate our users, prevent fraud and prevent abuse of this Website and the services provided thereon, we may on occasion supplement or correct the personal information you submit to us and your Internet Protocol (IP) address with information in our other databases or information from third-party sources.
Toshiba may also collect information about the use of the Website, such as the number of downloads and types of services used. This information is generally collected in aggregate form, without identifying any user individually, although IP address and Session ID in relation to downloads may be tracked as part of Toshiba’s review and fraud prevention efforts.
Toshiba may also use aggregate, non-identifying statistical data for improving the Website and the services in order to provide more relevant experiences to the users and for statistical analysis.
Certain services may require you to use the most current version of such service or are offered in conjunction with other services, which you may or may not have already downloaded. Toshiba may automatically check to determine if you are using the most current version or possess the required other services and through e-mail messages, pop-up boxes or similar mechanisms inform you, if you need to upgrade, in order to use the service you have requested. During this process, an IP address identifying your computer and the product and service version may be sent to a web server, but system profile information is not transmitted nor are cookies used to store information.
Protection of your personal information
Your personal information collected on this Website resides on secure servers that only selected Toshiba personnel and contractors have access to via password.
Please note that any information you post to a guestbook, public bulletin board, blog or chat room which may be offered by Toshiba on this Website as an additional service, is available to all persons accessing that location, and your e-mail address and other personal information or content you might upload may also be publicly posted on such sites. The information you share, including your email address, would then be available to all persons accessing such community sites and such information may be read, collected or used by others for any purpose, including sending you unsolicited messages. Toshiba is not responsible for any information you elect to publicly submit on the Website or the use of such information by third parties.
In order to improve the Website and the services provided thereon and to provide more convenient, relevant experiences to our customers, we and our agents may use "cookies", “web beacons” and similar devices to track your activities, e.g. the analytics service URCHIN Software provided by Google, Inc. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables Toshiba to record your passwords and preferences. It cannot be executed as code or deliver viruses. A web beacon is a small transparent .gif image that is embedded in an HTML page or email used to track when the page or email has been viewed. A similar device may be used that may send data to a server when a set of user-initiated events occur such as for instance when the “Add to Cart” button is clicked. This device is similar to a cookie in that it tracks your visit and the data can only be read by the server that receives the data. It is different than a cookie in that it is not browser-based, may not function as an identification card and does not store any data on your computer.
Most browsers are initially set to accept cookies, and most services that include similar devices are typically initially activated to collect data. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies or similar devices will probably not be able to access those pages or the related products and/or services.) Information about non-cookie tracking devices and their features, including disabling options, are contained in the information materials provided with such services or on website pages relating to such services.
PLEASE BE AWARE THAT ACCORDING TO THE RELEVANT PRIVACY PROTECTION LEGISLATION YOU HAVE THE EXPLICIT RIGHT TO CONTACT TOSHIBA AT ANY TIME IN ORDER TO INQUIRE ABOUT THE AMOUNT, CONTENT, SOURCE, RECIPIENT AND USE OF YOUR PERSONAL DATA STORED BY TOSHIBA. For inquiries, please contact the Toshiba Privacy Officer named above.